Banda Mart Retail Pvt Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our e-commerce grocery delivery app with multi-vendor features.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and delivery address when you create an account or place an order.
- Payment Information: To process payments, we collect payment details, including credit/debit card information, through our secure payment gateway.
- Usage Data: We collect information about how you use our app, including your browsing history, search history, and interactions with our app features.
- Location Information: With your consent, we collect your location data to provide location-based services like nearby vendor suggestions and delivery tracking.
2. How We Use Your Information
- To process and fulfill your orders.
- To improve our services, app functionality, and user experience.
- To communicate with you regarding your orders, account, and customer support inquiries.
- To send promotional offers, newsletters, and updates with your consent.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Vendors and Service Providers: To fulfill orders and improve our services.
- Legal Authorities: If required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Rights
- You have the right to access, update, or delete your personal information.
- You can opt out of receiving promotional communications from us at any time.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
If you have any questions about our Privacy Policy, please contact us at support@bandamart.com.